Terre Haute Auto Repair

Phillip, this is truly an outstanding review—thank you! We’re thrilled to hear that your experience with Finzel’s Mastertech was so positive, and that we've earned your future business through integrity and clear communication. We always aim for complete transparency, so when we realized your vehicle required full synthetic oil instead of the standard special, our priority was immediately reaching out with a clear explanation and a reasonable quote. We're glad this proactive approach resonated with you. And of course, we are delighted you appreciated the little extra effort, it’s those small and memorable details that matter! We look forward to seeing you (and your vehicle) again soon!

Douglas, thank you for this incredibly detailed and generous review! We are so appreciative that you took the time to recognize Bernie and Scott for their professionalism and care during the major timing chain replacement on your Chevy Equinox. We know a repair of that size can be stressful, especially when it means being without the vehicle for a few days. It means the world to us that you felt our team was polite, caring, and understanding throughout the process. Keeping you and Kristi updated every step of the way was our priority, and we're thrilled we got the quality work done fast to get you both safely back on the road. We sincerely thank you for choosing our shop and for your high recommendation! We are always just a call away if you ever need anything else!

Marianne, thank you so much for the 5-star rating! We are thrilled to know your visit was a completely easy experience. High-quality service with zero hassle is our main priority! We're glad we could handle both the routine maintenance and the necessary suspension work on your Lincoln MKX efficiently, ensuring you received a great result. We appreciate you choosing our shop and look forward to seeing you next time

Inga, thank you so much for the fantastic feedback! Hearing that our staff was friendly and informative means a lot, especially since you were dealing with severe and unexpected transmission issues while traveling all the way from Texas to Canada! When problems like that happen far from home, the last thing you need are surprise costs. We pride ourselves on being up front and transparent with every repair. We were genuinely happy to quickly accommodate your needs and get you back on the road to finish your journey! Safe travels, and we wish you the best!

Pete, thanks for the fantastic 5-star review! We're glad we could quickly get you sorted out. Having your EcoSport towed in for a no-start issue is definitely stressful, so we were happy to take care of that battery replacement right away and get you back on the road. We appreciate your kind words! Making sure everyone feels treated well and helped efficiently is always our top priority! See you next time!

Adam, we were happy to help when you were passing through town!! Dealing with an issue while traveling is never fun! We were glad to your Lincoln right in, take care of the issue quickly, and get you back on the road in a reasonable time at a fair price. We appreciate you choosing us for your urgent repair, and we wish you many more safe travels!

Bill, thank you so much for the 5-stars and kind words! We are genuinely thrilled to hear that your first service experience was an excellent introduction to Finzel's, it means the world that we earned your trust! It was our pleasure to take care of the routine maintenance and those crucial manufacturer advised fluid services for your CRV at its current mileage. We also appreciate you highlighting Roarke's effort, his goal is always to provide clarity by explaining what was done and create a plan to space out future services to keep your maintenance budget friendly. We look forward to being your go-to shop and keeping your CRV reliable for years to come!

Nathan, thank you for sharing this awesome feedback! It was a truly rewarding project helping you put the finishing touches on the 1990 F150 restoration so you could pass it on to your 16 yr old son. We know how frustrating it is when shops turn away a classic like that... but here at Finzel's we can handle it all!! We were more than happy to dive in where the other shops refused, from the complex brakes, suspension work, and intricate vacuum and duct work. We're proud that we could handle all the unique challenges required, and are thrilled to welcome you as a new Northside customer! We hope to see that beauty rolling in for routine maintenance, but also know that if you ever get stuck on something again... we've got your back!

Dave, thanks for the fantastic 5-star review! We're glad to hear you appreciate our great customer service and competitive pricing, that's exactly what we aim for on every visit! We enjoyed getting your Town & Country taken care of with its recent maintenance. Since you're a Car Care Club Member, you've already experienced the benefit of those savings! Your membership is also an awesome way to reduce the cost of any future repairs or services that we estimated for you. If you have any questions about those estimates, or if you just want to know how to maximize the value of your membership on your next visit, don't hesitate to give us a call. We're always here to help!