Terre Haute Auto Repair

Caleb, thank you for such a thoughtful review! We know that a transmission flush on a 2018 Kia Optima can be a big worry, especially with conflicting information out there. We are so glad we could ease your mind. Our team takes the time to evaluate all the circumstances to ensure maintenance is the right move, and we appreciate that you felt comfortable and informed every step of the way. It’s also rewarding to hear we could diagnose those other tricky issues you had been trying to figure out! Our goal is always to be professional and knowledgeable so you can drive with complete confidence. We are happy to have earned your future business and look forward to continuing to serve all your car service needs! Happy Holidays!

Greg, we just love seeing you and your beautiful Silverado here at Finzel's! Thank you so much for the amazing feedback, hearing that our service is awesome and top of the line means a lot to us. More than anything, we appreciate the trust you place in our team. Taking the extra steps to explain the reason for the repairs is vital, and we are thrilled that our transparency helps gain your customer trust. Your friendly conversation in the lobby never fails to make our day, and we hope the cold weather hasn't caused you any trouble! Wishing you a very happy holiday season, and we look forward to seeing you in 2026!

Jethro, thank you so much for the 5-star rating! It was a pleasure working on your 2018 Chrysler Pacifica. Replacing the valve cover gaskets is a necessary and careful repair, and we are happy our skilled technicians got that job done perfectly. With that repair completed, you can drive with peace of mind knowing your vehicle is reliable and ready to serve you well for many, many years! We appreciate your trust in our service, and are always just a call away if you ever need anything else!

Thank you for the fantastic 5-star rating, Emily! We saw the great review from Chris, too, and we're so glad you followed up! We understand there was a little mix-up with the appointment this morning, but resolving things like that is exactly what we are here for! We were happy to be super accommodating and helpful to make sure both your VW Touareg got the service it needed and that you and Chris were taken care of. That's just what we do for our awesome customers! We are always ready to help if you ever need anything else. Best regards, The Finzel's Mastertech Team

Amy, what a phenomenal review! Thank you! We are absolutely thrilled to know we've earned your business and your trust. It takes expertise to service a variety of vehicles, like both your Ram 1500 and Range Rover which our team was happy to take care of this month! We believe in complete transparency, so showing you proof of the problem is just part of our commitment to excellent customer service. And we have to say, our shop dog, Clark, loves seeing his visitors! He appreciates the dog-friendly mention just as much as we do. We look forward to partnering with you on the care of all your vehicles for years to come!

Chris, thank you for your excellent feedback! We are happy to hear that our team has taken good care of you and that you appreciate our efficiency and clear communication throughout the process. We were glad we could quickly resolve the issue with the wiper fluid lines and pump on your VW Touareg. We understand that miscommunications happen, and we were happy to work around the scheduling issue on your end to get the service expedited for you. We look forward to serving you again, and Happy Holidays!

Stan, thank you for sharing the details of your visit and leaving a 5-star review! We are delighted you had an amazing positive experience. We are committed to respecting your time, so we are glad your appointment was not delayed. We also appreciate you noting that everyone was friendly and professional, and that our waiting room was clean and comfortable! Our technician was happy to be thorough in explaining the status of your Mercedes, including the estimate for the maintenance and the door handle repair. Please remember that if you have any questions at all regarding your recent service, we are always happy to help and are just one call away!

Thank you so much for the enthusiastic feedback! We are thrilled to hear that you find our staff and technicians awesome. We were happy to look into the brake light issue on your Altima. Fortunately, the resolution was quite easy, and we are just glad to have you back on the road safe and sound! It is a pleasure to be your "go-to" place for all your automotive work! If you ever need anything else, we are just a call away!

Thank you for the 5-star rating, Paul! We always appreciate your trust and are proud to have been taking care of your Lincoln for over six years. We know charging system issues can be a real headache, so our team was happy to thoroughly diagnose and successfully resolve the problem this time. Getting you back on the road with a dependable vehicle is what we do best. We look forward to seeing you next time!