Mon - Fri: 7:30 AM - 5:30 PM

5

As always I received excellent customer service. All work was explained to me with the price. The staff was kind and you could tell they really care about their customers. I always take my car there and would highly recommend them!

Genie, it is always such a pleasure to have you visit us! Thank you for the wonderful recommendation and for trusting us with your vehicle time and time again. We are so glad you listened to your intuition regarding that slow crank on your Ford Fusion. Bringing it in when you did was a incredibly smart move, being proactive saved you from the headache of a total breakdown or the need for a tow truck later on! Now you can turn the key with complete confidence! Our team (and Clark, of course!) truly cares about making sure you feel informed and comfortable with the pricing and the process every step of the way. We hope you have a wonderful and safe holiday season!

- Finzel's Mastertech
5

Family was in town and had car issues and were leaving the next day. You were able to diagnose the issue and get us on our way with little delay. I appreciate the honesty in how long it would take and your efficiency in getting the issue resolved.

Al, we are so glad we could step in and help out your family during their visit! A 4WD warning light is the last thing anyone wants to see, especially when there’s a massive trip to California on the horizon. We know how much it meant having the Rav4 road-ready by Wednesday, so our team made it a priority to provide an honest diagnosis and efficient repair to keep their travel plans on track. It’s always our goal to take the stress out of car trouble, and we’re thrilled we could get them moving with minimal delay. We hope the trip to the West Coast went smoothly and safely. Wishing you and your family a very happy holiday season!

- Finzel's Mastertech
5

It was a pleasure having you and your Chevy Traverse in the shop, Marilyn! Thank you so much for the 5-star review. We are glad we could get that oil change knocked out for you to ensure your vehicle is running smoothly for the end of the year. Wishing you a wonderful, happy holiday season and safe travels wherever the road takes you. See you next time!

- Finzel's Mastertech
5

On point customer service. Prompt timing in doing repairs.

5

5

We appreciate all of you at Finzel’s! Thanks for taking care of us, and our late model car!

It is always a highlight for the team when a long-term regular like you stops by, Chad! Having you trust us with your vehicles over the years is something we truly value. We were more than happy to dive into the Equinox and get rid of that pesky battery light! Charging system issues can be frustrating to track down, but we’re glad we could get it resolved so you can drive with confidence. Clark certainly enjoyed seeing a familiar face in the lobby, too! Have a Happy Holiday, and we will see you in 2026! Wishing you and your family a very happy holiday season. We look forward to seeing you again down the road!

- Finzel's Mastertech
5

Great service! Experienced flat tire not far from there. Was treated great upon arrival and had tire inspected, repaired and back on vehicle in no time! Very courteous staff and relaxing environment. I had never been there before but would definitely go back for service!!!

Amy, welcome to the Finzel's Mastertech family! We are so glad we were nearby when you experienced that flat tire. Turning a stressful situation like that into a positive experience is exactly what we aim for! Our team was happy to get your Jeep Wrangler back on the road quickly, and we're thrilled that you enjoyed our relaxing environment. Clark, our shop dog, always tries his best to make the lobby feel like home, so we're glad you felt the courteous vibes from the whole crew! While we’re glad we could help with the emergency repair, we truly look forward to seeing you again for your regular maintenance to keep that Jeep running perfectly. Safe travels until we see you next!

- Finzel's Mastertech
5

First time visit, my car is out of warranty at dealership and I was looking for better customer service. They studied the history of services on my car and discussed possible other services available without being pushy. Im old school about service by mileage but made plans for service goals according to my modern vehicle standards. I was very impressed with the time and effort taken on my vehicle, plan to return and add my husbands vehicle.

Welcome to the family, Crystal! We know that moving away from the dealership once a warranty expires can feel like a big leap, so we are thrilled that you chose us for your 2022 Hyundai Santa Cruz. It was a pleasure sitting down with you to bridge that "old school" mileage mindset with what your modern vehicle needs today. Our team takes great pride in being consultants, not salespeople, so hearing that you felt informed and not "pushed" is exactly what we strive for. Setting those future service goals is the best way to keep that Santa Cruz on the road for a long time, and we’re honored to be the shop that helps you get there! Even Clark, our shop dog, is wagging his tail knowing we’ll be seeing you (and your husband’s vehicle!) in the future. We truly look forward to a long partnership with you both!

- Finzel's Mastertech
5

Went in for a transmission flush. Was very worried about getting it done. They assured me it was okay to do and told what they'd do every step of the way. They also identified other issues with my car that I had a hard time figuring out. Very professional and knowledgeable. I will continue to go to Finzel's Mastertech for all my car service needs and recommend the to anyone else who has car trouble.

Caleb, thank you for such a thoughtful review! We know that a transmission flush on a 2018 Kia Optima can be a big worry, especially with conflicting information out there. We are so glad we could ease your mind. Our team takes the time to evaluate all the circumstances to ensure maintenance is the right move, and we appreciate that you felt comfortable and informed every step of the way. It’s also rewarding to hear we could diagnose those other tricky issues you had been trying to figure out! Our goal is always to be professional and knowledgeable so you can drive with complete confidence. We are happy to have earned your future business and look forward to continuing to serve all your car service needs! Happy Holidays!

- Finzel's Mastertech
5

Your service is Awesome! The service is top of the line. Given the reason for the repairs it needed & why. Taking the Extra Step to gain Customer Trust.

Greg, we just love seeing you and your beautiful Silverado here at Finzel's! Thank you so much for the amazing feedback, hearing that our service is awesome and top of the line means a lot to us. More than anything, we appreciate the trust you place in our team. Taking the extra steps to explain the reason for the repairs is vital, and we are thrilled that our transparency helps gain your customer trust. Your friendly conversation in the lobby never fails to make our day, and we hope the cold weather hasn't caused you any trouble! Wishing you a very happy holiday season, and we look forward to seeing you in 2026!

- Finzel's Mastertech
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