Terre Haute Auto Repair

It is always a highlight for the team when a long-term regular like you stops by, Chad! Having you trust us with your vehicles over the years is something we truly value. We were more than happy to dive into the Equinox and get rid of that pesky battery light! Charging system issues can be frustrating to track down, but we’re glad we could get it resolved so you can drive with confidence. Clark certainly enjoyed seeing a familiar face in the lobby, too! Have a Happy Holiday, and we will see you in 2026! Wishing you and your family a very happy holiday season. We look forward to seeing you again down the road!

Amy, welcome to the Finzel's Mastertech family! We are so glad we were nearby when you experienced that flat tire. Turning a stressful situation like that into a positive experience is exactly what we aim for! Our team was happy to get your Jeep Wrangler back on the road quickly, and we're thrilled that you enjoyed our relaxing environment. Clark, our shop dog, always tries his best to make the lobby feel like home, so we're glad you felt the courteous vibes from the whole crew! While we’re glad we could help with the emergency repair, we truly look forward to seeing you again for your regular maintenance to keep that Jeep running perfectly. Safe travels until we see you next!

Welcome to the family, Crystal! We know that moving away from the dealership once a warranty expires can feel like a big leap, so we are thrilled that you chose us for your 2022 Hyundai Santa Cruz. It was a pleasure sitting down with you to bridge that "old school" mileage mindset with what your modern vehicle needs today. Our team takes great pride in being consultants, not salespeople, so hearing that you felt informed and not "pushed" is exactly what we strive for. Setting those future service goals is the best way to keep that Santa Cruz on the road for a long time, and we’re honored to be the shop that helps you get there! Even Clark, our shop dog, is wagging his tail knowing we’ll be seeing you (and your husband’s vehicle!) in the future. We truly look forward to a long partnership with you both!

Caleb, thank you for such a thoughtful review! We know that a transmission flush on a 2018 Kia Optima can be a big worry, especially with conflicting information out there. We are so glad we could ease your mind. Our team takes the time to evaluate all the circumstances to ensure maintenance is the right move, and we appreciate that you felt comfortable and informed every step of the way. It’s also rewarding to hear we could diagnose those other tricky issues you had been trying to figure out! Our goal is always to be professional and knowledgeable so you can drive with complete confidence. We are happy to have earned your future business and look forward to continuing to serve all your car service needs! Happy Holidays!

Greg, we just love seeing you and your beautiful Silverado here at Finzel's! Thank you so much for the amazing feedback, hearing that our service is awesome and top of the line means a lot to us. More than anything, we appreciate the trust you place in our team. Taking the extra steps to explain the reason for the repairs is vital, and we are thrilled that our transparency helps gain your customer trust. Your friendly conversation in the lobby never fails to make our day, and we hope the cold weather hasn't caused you any trouble! Wishing you a very happy holiday season, and we look forward to seeing you in 2026!

Jethro, thank you so much for the 5-star rating! It was a pleasure working on your 2018 Chrysler Pacifica. Replacing the valve cover gaskets is a necessary and careful repair, and we are happy our skilled technicians got that job done perfectly. With that repair completed, you can drive with peace of mind knowing your vehicle is reliable and ready to serve you well for many, many years! We appreciate your trust in our service, and are always just a call away if you ever need anything else!

Thank you for the fantastic 5-star rating, Emily! We saw the great review from Chris, too, and we're so glad you followed up! We understand there was a little mix-up with the appointment this morning, but resolving things like that is exactly what we are here for! We were happy to be super accommodating and helpful to make sure both your VW Touareg got the service it needed and that you and Chris were taken care of. That's just what we do for our awesome customers! We are always ready to help if you ever need anything else. Best regards, The Finzel's Mastertech Team

Amy, what a phenomenal review! Thank you! We are absolutely thrilled to know we've earned your business and your trust. It takes expertise to service a variety of vehicles, like both your Ram 1500 and Range Rover which our team was happy to take care of this month! We believe in complete transparency, so showing you proof of the problem is just part of our commitment to excellent customer service. And we have to say, our shop dog, Clark, loves seeing his visitors! He appreciates the dog-friendly mention just as much as we do. We look forward to partnering with you on the care of all your vehicles for years to come!

Chris, thank you for your excellent feedback! We are happy to hear that our team has taken good care of you and that you appreciate our efficiency and clear communication throughout the process. We were glad we could quickly resolve the issue with the wiper fluid lines and pump on your VW Touareg. We understand that miscommunications happen, and we were happy to work around the scheduling issue on your end to get the service expedited for you. We look forward to serving you again, and Happy Holidays!

Stan, thank you for sharing the details of your visit and leaving a 5-star review! We are delighted you had an amazing positive experience. We are committed to respecting your time, so we are glad your appointment was not delayed. We also appreciate you noting that everyone was friendly and professional, and that our waiting room was clean and comfortable! Our technician was happy to be thorough in explaining the status of your Mercedes, including the estimate for the maintenance and the door handle repair. Please remember that if you have any questions at all regarding your recent service, we are always happy to help and are just one call away!