Mon - Fri: 7:30 AM - 5:30 PM

5

Brooke, thank you for the 5-star rating! We know a flat tire is never part of the plan and can really disrupt your day. We were happy to get a new tire installed on your Kia Sportage and get you back on the road safely! Since you already had the vehicle in the shop, we were thrilled to take care of your oil change at the same time. It’s always a win when your Car Care Club membership covers the cost of that service, especially when dealing with an unexpected tire replacement! We appreciate your trust in Finzel's Mastertech and look forward to seeing you for your next routine visit!

- Finzel's Mastertech
5

Once again, due to your superior Oil change practices, you found problems before they became PROBLEMS. Flush & fill coolant, flush & fill brake fluid, took care of my cabin air filter, & just fixed my oil sensor issue. I am very confident in my decision to have you as “my mechanic”. Thank you for keeping me safe & on the road.

Thank you for the fantastic feedback, Sean! We are so glad to hear you feel confident in your decision to have us as "your mechanic." You hit the nail on the head, our goal during every oil change is to catch those small issues before they turn into major problems on the side of the road!! It was a pleasure getting your 2007 Chrysler Pacifica up to date on those previously recommended services. In addition to the fluid flushes and sensors, getting that suspension and steering work finished was a huge step in ensuring your vehicle stays driving smoothly and safely for a long time to come. We truly appreciate your trust and your commitment to maintaining your vehicle. We’ll be here to keep you safe and on the road for many more miles!

- Finzel's Mastertech
5

Everyone is always friendly and explains everything that is needed. Since I work early it’s been really nice to use a loaner car. Thanks for taking care of my car. Only complaint is my car is costing me too much $$ lately. I hope to only see you for oil changes for a while!

Kim, thank you for the kind words! We know that starting your day as early as you do is a challenge in itself, so we were very happy that we were able to provide you with a vehicle during that unique circumstance to help keep your morning on track. We completely understand the feeling regarding repair costs lately, and no one likes an unexpected bill! However, we’re very glad we could get those wipers functioning again for your safety and resolve that output shaft seal leak. Catching those things now helps protect your transmission and prevents much more expensive 'surprises"-' down the road. We would love nothing more than to see you for just oil changes for a long while! We’ll be here to help you stay on top of that routine maintenance so your Equinox stays reliable and your visits stay simple. Safe travels, and we'll see you at your next service!

- Finzel's Mastertech
5

The staff is professional and helpful

Jason, welcome to Finzel's Mastertech! Thank you for choosing us for the first time and for leaving such a kind 5 star rating!! We are glad to hear that you found our staff professional and helpful. Taking care of that transmission flush on your 2019 Chevy Silverado was a great proactive move to keep your truck shifting smoothly. Since it was your first visit, we wanted to make sure you had a clear picture of your vehicle's health. We appreciate you reviewing the additional maintenance suggestions we provided; our goal is always to provide you with the information and quotes you need now so you can plan and budget for those services down the line. We look forward to building a long-lasting relationship with you and your Silverado. See you next time!

- Finzel's Mastertech
5

Excellent Service and communication. Will definitely use them again.

Julie, welcome to the Finzel's Mastertech family! We are so glad you chose us to look at your 2017 Ford Edge. A grinding noise in the rear end can definitely be unsettling, so we’re happy our team could accurately diagnose and perform the necessary brake work to get it resolved. There is nothing like the peace of mind that comes with knowing your vehicle is stopping safely and quietly again. Thank you for the kind words regarding our communication we believe in keeping you informed every step of the way. We look forward to seeing you again whenever you need us!

- Finzel's Mastertech
5

Honestly my go to shop. Not only did they get everything right, their warranty is amazing and they even helped me out when I was in a rough spot. Insanely good customer service and as long as I’m in Terre haute, they will be servicing everything about my vehicles

Gabriel, thank you so much for the 5-star review! We are honored to be your "go-to" shop here in Terre Haute. We know that car troubles often happen at the most inconvenient times, and we were more than happy to help out while you were in a rough spot. Providing that great customer service is what we strive for, and standing behind our work with our warranty is just our way of making sure you have total peace of mind every time you pull out of our lot. As long as you’re in town, we’ll be right here to make sure your vehicles are safe and reliable. We truly appreciate your loyalty and your trust in Finzel's Mastertech!

- Finzel's Mastertech
5

Received exceptional service, their employees were excellent and professional in every way. The shuttle service was also much needed and appreciated.

Mr. Andani, thank you so much for the 5-star review! We are delighted to hear that you received exceptional service and that our team’s professionalism stood out to you. We know that your time is valuable, so we are very glad our shuttle service was able to help make your day run a little smoother while we worked on your BMW 330i! It was a pleasure getting your maintenance and brake work taken care of. Since you are a member of our Car Care Club, we were especially happy to see you walk away with those mega savings on this visit! It is our goal to make premium service for vehicles like yours both convenient and affordable for our loyal members. Thank you for choosing Finzel's Mastertech. We look forward to seeing you again for your next scheduled maintenance!

- Finzel's Mastertech
5

My experiences at Fenzils has been so positive, that I actually look forward to having car problems They are incredibly polite, personable, concerned, and conscientious about responding. Which is refreshing in our society today. They should give a tutorial for the rest of the world on how to behave toward others. I would sign up for it

Suzy, your review truly made our day! We are blushing a bit at the idea of giving a tutorial on behavior, but we sincerely appreciate the sentiment. We believe that being polite and conscientious isn't just about business, it’s about treating people like neighbors! And you make that easy with the kindness you always show our crew. We’re glad we could take a look at the heating system in your Cadillac Escalade to make sure you stay warm while you're here in town. However, we know there’s no heater like the Florida sun! We truly hope you get to escape this cold weather and make it down to Palm Beach very soon. Thank you for being such a bright spot in our day, Suzy. We’ll be here whenever you need us!

- Finzel's Mastertech
5

Great crew! Very knowledgeable and thorough in their work. Good pricing for work done as well. I will be returning for future services from Finzels.

Louis, thank you for the fantastic review! We are so glad you had a great experience with our crew and found our pricing to be fair and transparent. Performing a preventative maintenance transmission drain and fill on your Mitsubishi Outlander was a smart move. Keeping that fluid fresh is one of the best ways to extend the life of your transmission and avoid costly repairs later on. We also appreciate you being open to our other fluid service recommendations, staying ahead of those maintenance items is the key to keeping any vehicle reliable for the long haul!! We truly look forward to seeing you again for your future services and thank you for choosing Finzel's Mastertech!

- Finzel's Mastertech
5

I’ve seen many mechanics across the states in the past, but since the first time I brought my car to Finzel’s a few years back, I’ve never wanted to take my vehicle anywhere else. Every person I’ve interacted with has been so thoroughly communicative, trustworthy, patient, and accommodating. Personable through and through, and I get a sense of genuine care in the service they’re providing. They’ve saved me money and headache time and again. Small town hospitality in a modern, full service facility. (And they even know their way around hybrid.) Super appreciative, always.

Kate, thank you so much for those incredibly kind words. To be your top choice after visiting so many mechanics across the country truly means the world to our team. We strive to provide that genuine, personable care you mentioned, and it’s wonderful to know you feel that every time you visit. We know it can be stressful when your 2008 Toyota Prius starts acting up or dying on you, especially since hybrid systems require a specific touch. We are so glad we could use our specialized training to get to the bottom of the issue and save you the headache of a breakdown. Please remember that we are always here to help. If you have any questions at all about the recommendations we provided during the inspection, we are just one call away and more than happy to walk through them with you. Thank you for being such a loyal part of the Finzel's Mastertech family!

- Finzel's Mastertech
Finzel's Mastertech is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Finzel's Mastertech (812) 232-8633 if you have any issues in accessing any area of our website.