Mon - Fri: 7:30 AM - 5:30 PM

5

Jethro, thank you so much for the 5-star rating! It was a pleasure working on your 2018 Chrysler Pacifica. Replacing the valve cover gaskets is a necessary and careful repair, and we are happy our skilled technicians got that job done perfectly. With that repair completed, you can drive with peace of mind knowing your vehicle is reliable and ready to serve you well for many, many years! We appreciate your trust in our service, and are always just a call away if you ever need anything else!

- Finzel's Mastertech
5

There was some confusion with my appointment this morning! The team was super accommodating and helpful! Thanks fellas!!! :)

Thank you for the fantastic 5-star rating, Emily! We saw the great review from Chris, too, and we're so glad you followed up! We understand there was a little mix-up with the appointment this morning, but resolving things like that is exactly what we are here for! We were happy to be super accommodating and helpful to make sure both your VW Touareg got the service it needed and that you and Chris were taken care of. That's just what we do for our awesome customers! We are always ready to help if you ever need anything else. Best regards, The Finzel's Mastertech Team

- Finzel's Mastertech
5

They definitely have my business. 100% professional, show proof of the problem, and are excellent with customer service, and it also helps they are dog friendly!

Amy, what a phenomenal review! Thank you! We are absolutely thrilled to know we've earned your business and your trust. It takes expertise to service a variety of vehicles, like both your Ram 1500 and Range Rover which our team was happy to take care of this month! We believe in complete transparency, so showing you proof of the problem is just part of our commitment to excellent customer service. And we have to say, our shop dog, Clark, loves seeing his visitors! He appreciates the dog-friendly mention just as much as we do. We look forward to partnering with you on the care of all your vehicles for years to come!

- Finzel's Mastertech
5

The team has taken care of us well. The work is done quickly and their team communicates well throughout the process. They even worked around a miscommunication (on our end) to get an expedited service done.

Chris, thank you for your excellent feedback! We are happy to hear that our team has taken good care of you and that you appreciate our efficiency and clear communication throughout the process. We were glad we could quickly resolve the issue with the wiper fluid lines and pump on your VW Touareg. We understand that miscommunications happen, and we were happy to work around the scheduling issue on your end to get the service expedited for you. We look forward to serving you again, and Happy Holidays!

- Finzel's Mastertech
5

Had an amazing positive experience today. My appointment was not delayed. Everyone was friendly and professional. The waiting room was clean and comfortable. The technician was very thorough with explaining the status of my vehicle.

Stan, thank you for sharing the details of your visit and leaving a 5-star review! We are delighted you had an amazing positive experience. We are committed to respecting your time, so we are glad your appointment was not delayed. We also appreciate you noting that everyone was friendly and professional, and that our waiting room was clean and comfortable! Our technician was happy to be thorough in explaining the status of your Mercedes, including the estimate for the maintenance and the door handle repair. Please remember that if you have any questions at all regarding your recent service, we are always happy to help and are just one call away!

- Finzel's Mastertech
5

Awesome staff and technicians!!!!

Thank you so much for the enthusiastic feedback! We are thrilled to hear that you find our staff and technicians awesome. We were happy to look into the brake light issue on your Altima. Fortunately, the resolution was quite easy, and we are just glad to have you back on the road safe and sound! It is a pleasure to be your "go-to" place for all your automotive work! If you ever need anything else, we are just a call away!

- Finzel's Mastertech
5

N/A

Thank you for the 5-star rating, Paul! We always appreciate your trust and are proud to have been taking care of your Lincoln for over six years. We know charging system issues can be a real headache, so our team was happy to thoroughly diagnose and successfully resolve the problem this time. Getting you back on the road with a dependable vehicle is what we do best. We look forward to seeing you next time!

- Finzel's Mastertech
5

As a 50+ year antique auto restorer I have done and seen almost anything automotive, from engine rebuilds to complete body off frame restorations. Being raised in the 50s and60s I havent kept up with the transition to the new computerized auto technology that started happening in the 90s and on. When I recently started having computer issues with my 2005 Silverado Z-71 , I was referred to Fenzelsmastertechs by my local mechanic Scott Granby . I was first impressed with the cleanliness of the entire new facility and the kind and courteous staff that waited on me. They had my problem diagnosed and gave me a call with estimate within an hour and the repairs were done same day !!!! This particular truck has its original drive train in tact and currently shows 433,000 miles . Over the past several months I have entrusted Fenzelsmastertechs to change the front and rear main engine seals which was a huge job that theyve done to perfection!! I wont take any of my vehicles that I personally cant repair on my own to ANY other repair shop This shop is absolutely hands down TOP NOTCH Mick Fuson Farmersburg, Ind

Mick, wow!! Coming from a 50+ year antique auto restorer who has seen and done it all, this review is the highest compliment we could possibly receive. We are truly honored by your words, "Real recognizes real". We have loved seeing the variety of vehicles you've brought us over the years, but your 2005 Silverado Z-71 is truly something special. Keeping a truck with its original drivetrain running perfectly at 433,000 miles is a testament to how well you care for your vehicles! We were more than happy to step in where the "new technology" begins and handle the computer diagnostics and that major job on the front and rear main engine seals. We appreciate Mr.Granby referring you to us. It is a privilege to be the shop a pro like you trusts with the jobs you can't do at home. We look forward to keeping that Silverado rolling toward 500k! Best regards, The Team at Finzel's Mastertech

- Finzel's Mastertech
5

Always are prompt and get the job done, find saving to help out in this trying times, especially with holidays coming. Thanks Bernie

Darla, thank you so much for the fantastic review! We are always happy to provide prompt service and get the job done right! We recognize that times are trying, especially with the holidays approaching, and we are committed to finding every possible saving for our customers. We're glad we could help with the flashing check engine light and maintenance on your PT Cruiser while keeping your budget in mind. We passde along your kind words to Bernie, he enjoyed working with you and was very appreciative! We value your business and wish you a wonderful holiday season!

- Finzel's Mastertech
5

Thank you for the 5-star rating! We appreciate you taking the time to share your positive experience. We value your business and hope to see you again for any future automotive needs. We are always just a call away if you ever need anything or have any further questions!

- Finzel's Mastertech
Finzel's Mastertech is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Finzel's Mastertech (812) 232-8633 if you have any issues in accessing any area of our website.