Mon - Fri: 7:30 AM - 5:30 PM

5

They got my car in the same day I had a issue. It was a major problem and they got the car fixed that day. They dealt with the warranty company to ensure that the claim was honored. Very polite and respectful. I was taken to work and picked up to be taken back to the shop.

Thank you so much for the 5-star review, Linda! We know how stressful it is to suddenly face a major oil leak on your 2018 Dodge Durango, and we were more than happy to jump into action to get you back on the road the same day. We believe our customers shouldn't have to stress over the fine print, so we were glad to handle the communication with the warranty company for you to ensure your claim was honored. We also wanted to make sure your workday wasn't interrupted, which is why we provide our free local shuttle service! It was our pleasure to get you to work and back to the shop once the repairs were finished! Thank you for trusting the Finzel's Mastertech team with your Durango. We truly appreciate your business!

- Finzel's Mastertech
5

Excellent service. Professional and friendly employees. Cost did not exceed estimate. Employees did not try to upsell services. Facility was exceptionally clean. Detailed maintenance was accomplished quickly and perfectly. Goose, the dog, was the star of the event

Henry, thank you for such a detailed and thoughtful review! We take a lot of pride in keeping a clean facility and ensuring our estimates are spot-on, so it’s wonderful to hear that those efforts stood out to you during your maintenance visit! Goose was thrilled to hear he was the "star of the event." He definitely takes his job as the lobby's "Chief Morale Officer" very seriously, and he’s already looking forward to your next visit! :) Thank you for choosing Finzel's Mastertech. We (including Goose) look forward to seeing you next time!

- Finzel's Mastertech
5

Alaney, thank you for the 5-star review! It was a pleasure having your 2018 Volkswagen Atlas in the shop for its oil change and tire rotation. During our digital inspection, we noted that your rear brakes are getting close to needing replacement. If you’re planning on getting those taken care of soon, we wanted to let you know that we are currently running our St. Jude’s Brakes for Kids promotion through February and March! It’s a wonderful way to get your vehicle safe while supporting a great cause and saving money with FREE brake pads, all at the same time! If you have any questions about the estimate or the promotion, just give us a call—we’d be happy to help!

- Finzel's Mastertech
5

Excellent service, very helpful, answered my questions, appreciate their follow up offer. Highly recommend Fenzel's Mastertech.

Ruth, thank you so much for the high recommendation! We truly enjoyed working with you and are glad we could provide the clear communication and answers you were looking for. The oil leak repair on a 2011 Ford Escape was an extensive job, and we wanted to make sure everything was sealed up perfectly to keep your engine protected! Thank you for trusting our team with such an important service. We’re always here if you have any more questions!

- Finzel's Mastertech
5

Always does a great job

Thank you for the 5-star rating, Landon! We always appreciate the feedback and are glad to hear that we’re consistently doing a great job for you. It was a pleasure having your Mazda 3 in the shop. We’re here whenever you need us for your next service or maintenance check-up!

- Finzel's Mastertech
5

Brooke, thank you for the 5-star rating! We know a flat tire is never part of the plan and can really disrupt your day. We were happy to get a new tire installed on your Kia Sportage and get you back on the road safely! Since you already had the vehicle in the shop, we were thrilled to take care of your oil change at the same time. It’s always a win when your Car Care Club membership covers the cost of that service, especially when dealing with an unexpected tire replacement! We appreciate your trust in Finzel's Mastertech and look forward to seeing you for your next routine visit!

- Finzel's Mastertech
5

Once again, due to your superior Oil change practices, you found problems before they became PROBLEMS. Flush & fill coolant, flush & fill brake fluid, took care of my cabin air filter, & just fixed my oil sensor issue. I am very confident in my decision to have you as “my mechanic”. Thank you for keeping me safe & on the road.

Thank you for the fantastic feedback, Sean! We are so glad to hear you feel confident in your decision to have us as "your mechanic." You hit the nail on the head, our goal during every oil change is to catch those small issues before they turn into major problems on the side of the road!! It was a pleasure getting your 2007 Chrysler Pacifica up to date on those previously recommended services. In addition to the fluid flushes and sensors, getting that suspension and steering work finished was a huge step in ensuring your vehicle stays driving smoothly and safely for a long time to come. We truly appreciate your trust and your commitment to maintaining your vehicle. We’ll be here to keep you safe and on the road for many more miles!

- Finzel's Mastertech
5

Everyone is always friendly and explains everything that is needed. Since I work early it’s been really nice to use a loaner car. Thanks for taking care of my car. Only complaint is my car is costing me too much $$ lately. I hope to only see you for oil changes for a while!

Kim, thank you for the kind words! We know that starting your day as early as you do is a challenge in itself, so we were very happy that we were able to provide you with a vehicle during that unique circumstance to help keep your morning on track. We completely understand the feeling regarding repair costs lately, and no one likes an unexpected bill! However, we’re very glad we could get those wipers functioning again for your safety and resolve that output shaft seal leak. Catching those things now helps protect your transmission and prevents much more expensive 'surprises"-' down the road. We would love nothing more than to see you for just oil changes for a long while! We’ll be here to help you stay on top of that routine maintenance so your Equinox stays reliable and your visits stay simple. Safe travels, and we'll see you at your next service!

- Finzel's Mastertech
5

The staff is professional and helpful

Jason, welcome to Finzel's Mastertech! Thank you for choosing us for the first time and for leaving such a kind 5 star rating!! We are glad to hear that you found our staff professional and helpful. Taking care of that transmission flush on your 2019 Chevy Silverado was a great proactive move to keep your truck shifting smoothly. Since it was your first visit, we wanted to make sure you had a clear picture of your vehicle's health. We appreciate you reviewing the additional maintenance suggestions we provided; our goal is always to provide you with the information and quotes you need now so you can plan and budget for those services down the line. We look forward to building a long-lasting relationship with you and your Silverado. See you next time!

- Finzel's Mastertech
5

Excellent Service and communication. Will definitely use them again.

Julie, welcome to the Finzel's Mastertech family! We are so glad you chose us to look at your 2017 Ford Edge. A grinding noise in the rear end can definitely be unsettling, so we’re happy our team could accurately diagnose and perform the necessary brake work to get it resolved. There is nothing like the peace of mind that comes with knowing your vehicle is stopping safely and quietly again. Thank you for the kind words regarding our communication we believe in keeping you informed every step of the way. We look forward to seeing you again whenever you need us!

- Finzel's Mastertech
Finzel's Mastertech is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Finzel's Mastertech (812) 232-8633 if you have any issues in accessing any area of our website.