I paid Finzel’s over $13,000 to replace an engine in my vehicle, and unfortunately, my experience was extremely disappointing. During the repair, two wiring harnesses and other critical components were damaged. Despite the significant cost of the repair, Finzel’s refused to take responsibility for the additional damage. I was ultimately forced to take my vehicle to Toyota and pay $7,000.00 more to have the damaged wiring harnesses and components properly diagnosed and replaced. What was most frustrating was the lack of accountability throughout the process. I found the communication to be extremely rude and unprofessional, and I felt that my concerns were completely dismissed. After spending more than $13,000 with this business, I expected much better workmanship, communication, and accountability. Instead, I was left with additional repairs and thousands of dollars in unexpected expenses. Do yourself a favor and find another locally owner shop and stay FAR away from this place! If you are interested in other individuals who had a similar experience, 'Terre Haute Chatter' group has HONEST reviews.