Mon - Fri: 7:30 AM - 5:30 PM

5

Was nervous to take my car to anyone as I always had a car guy in my life. But now as a single mom I had to take it somewhere. They were very transparent in what they were going to do and didn't to try to take advantage of my ignorance. Let me know about an upcoming deal for a service ill need in the future and assured me I could wait until then as it'll be a pricier service for me. Of course they know none of my struggles as a single mom so I was extremely thankful and appreciative of how they handled my vehicle and me as a customer. Ill be bringing my vehicle in for service any time its needed here because I feel I can trust them. Aside from the personal convictions, I drive a 2010 mini cooper. They seem very knowledgeable about how to handle this particular finicky car. All the employees i interacted with were extremely nice as well and the business itself was very clean and well set up. Even the shop area itself was very clean as we're the mechanics working. Thank you guys so much!

Sarah your review is incredibly meaningful to us, thank you for sharing such honest and personal feedback! We truly understand that finding a new mechanic when you are already facing daily struggles is a stressful step. Please know that the trust you placed in us is something we take very seriously! We are deeply committed to being transparent about every service and only recommending what is truly necessary. Letting you know about a future service needed and giving an approximate time frame for it to be completed was simply the honest way to handle things, and we are happy it helped you!! We are proud that you feel you can now rely on us for the care of your Mini Cooper, and thank you for noticing the kindness of our staff and the cleanliness of our facility. We are honored to have earned your business and look forward to being a trusted resource for years to come!

- Finzel's Mastertech
5

You always take good care of my vehicle.

Janice, thank you for your wonderful feedback! As a valued customer for over five years, your continued trust means the world to us. We are proud to provide consistent, reliable care for your vehicles, and we were happy to take care of the routine oil change on your Silverado this time around. We look forward to serving you for many more years! Drive safe!

- Finzel's Mastertech
5

Honest and dependable. I will be bringing my Mustang in also. Thanks

Ronald, thank you for the great feedback! We are proud to be known as honest and dependable. We were happy to take care of the oil change on your Buick Encore. We appreciate the trust you place in our team and look forward to seeing your Mustang when you bring it in next week! Safe driving until then!

- Finzel's Mastertech
5

Very friendly, professional, and well educated. They always solve the issue and charge reasonable rates. I drive an hour to have them work on my car. The best!

Patricia, thank you so much for your wonderful feedback! Knowing that you find our team friendly, professional, and well educated means the world to us. It is truly humbling to hear that you drive an hour to have us work on your vehicle. That level of trust validates our commitment to always solving the issue, like the exhaust noise issue on your Buick Enclave. We are always sure to prioritize having honest and reasonable rates. We are honored to be considered the best and look forward to serving you again!

- Finzel's Mastertech
5

Courteous, professional, extremely clean environment. Diagnostics was explained thoroughly. Will return with future vehicle needs!

Denise, we are thrilled to welcome you as a new customer, and thank you for such a detailed and positive review! We are so glad that you experienced our courteous and professional staff, and that the extremely clean environment made your visit comfortable. Since your Chevy Suburban was due for important maintenance after a long road trip, we recognized the necessity of the service and were happy to prioritize the work and get you onto our schedule ASAP! We value the trust you placed in us for this visit, and please feel free to call us any time if you have questions!

- Finzel's Mastertech
5

Steve and his crew never disappoint in taking good care of my car. Im an 82 year old widow who wouldnt trust anyone but the Finzel crew to take care of my old lady Jeep. I have it serviced every Spring and Fall to avoid any bigger problems. They check everything very thoroughly and fix what needs to be fixed but not before calling to get the ok. Very efficient and trustworthy. Also I love the golden retrievers.

Sue, this is one of the most heartwarming reviews we could ever receive! Thank you for your loyalty and your generous words! It is an honor that you trust our crew to take good care of your "old lady Jeep" Patriot. Your dedication to having your Jeep serviced every Spring and Fall is smart preventative care, and we promise to always be thorough, efficient, and completely trustworthy. We are also so glad that you enjoy the presence of our shop pups (they love seeing you, too!) Thank you for being such a valued part of the Finzel family. We look forward to seeing you and your Jeep next season!

- Finzel's Mastertech
5

All the Technicians were very kind and professional.

Cheryl, thank you for the wonderful feedback! It means a lot to us that you found our team to be so kind and professional. We were happy to take care of the comprehensive maintenance check-up and fluid flushes on your 2018 Equinox. It's great that you're proactively maintaining your vehicle! When you are ready for those recommended tires, please know we will kindly assist you with the selection and installation process.Don't hesitate to give us a call if you have any questions in the meantime!

- Finzel's Mastertech
5

Kind and helpful staff, and always provide great service.

Devon, thank you so much for the excellent feedback! We are thrilled to hear that our staff is consistently kind and helpful and that you always receive great service from our team. We were happy to take care of the oil change and check over on your 2001 Ford Ranger. We appreciate you relying on us for your routine maintenance needs. We look forward to serving you again!

- Finzel's Mastertech
5

We brought our truck in on what could have been warranty work, turned out to be regular maintenance. Everyone was very friendly and helpful.

Dixie, thank you for the kind feedback! We are delighted to hear that everyone was very friendly and helpful during your visit. We know when a truck is experiencing rough shifting and a loud transmission, it can often lead to concerns about expensive warranty work. We were truly happy to confirm that the issue with your 2018 GMC Sierra was resolved with just routine maintenance—a thorough fluid flush and check over. Getting you back on the road safely and knowing it wasn't a major repair is always a great feeling. We value the trust you placed in our team, and hope to assist you in the future!

- Finzel's Mastertech
5

Great service thanks

Steve, thank you for your positive feedback! We're glad to hear you had a great service experience with us. We were happy to quickly address the check engine light on your 3500 Silverado. Getting the underlying issue, the thermostat, diagnosed and ensuring the entire cooling system is working reliably was our focus! We appreciate your business and we are always just a call away if you ever need anything else!

- Finzel's Mastertech
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