I was on my way to work when I called, but Steve gave me extra-special service - finding a battery with a warranty and a rebate, and then texting me the price. He offered me an appointment the next day that fit around my work schedule. He sent me their contact information to add to my phone. When I arrived they were ready for me, and my battery was installed in 30 minutes! It was easy to use Finzel's Master Tech for the first time - I will use them again, and I highly recommend you do too!