Mon - Fri: 7:30 AM - 5:30 PM

5

5

The service(s) I have received from Finzel's has earned my trust. I won't take my cars anywhere else.

5

Great service

Thanks for the 5 star review, Lori! We are so glad that you were happy with the service on your 2013 Impala. Taking care of the oil change and those worn sway bar links was certainly necessary to get you back on the road smoothly! As mentioned, we are here to help with any further inquiries you may have!

- Finzel's Mastertech
5

This place deserves a medal of excellence in customer service and satisfaction! My Honda Fit Sport had been dying for the last month. Finally I scheduled an appointment for them to do a draw test on my car. They are so thorough, and meanwhile I was getting a little impatient, that they had it for 3 days until they were satisfied that everything checked out. They fixed it by totally replacing the battery that I bought from them in November of 2024. When I picked up my car today, they printed out a receipt before I could even get my wallet out. When Matthew handed me the receipt I said, "so I don't have to pay?" And he politely and nonchalantly said "nope!" All I can say is thank you from the bottom of my heart! I asked blessings on you all!!!

Dear Kathy, Your kind words truly made our day! Thank you for the 5 star review and for trusting us with your 2011 Honda Fit. We know how frustrating electrical issues can be, and we appreciate your patience while we took the time to thoroughly test everything and get to the root of the issue. We’re glad the battery replacement was fully covered under our 3 year/36,000 mile warranty for no charge at all, not even for labor! Just like it should be! We’re always happy to stand behind our work and take care of our customers the way they deserve. Thank you again for your heartfelt message, and blessings right back to you! We’re always here if you ever need anything down the road.

- Finzel's Mastertech
5

We were headed to St Louis this weekend but my car broke down in Terre Haute. We took it to Finzel’s Master Tech. Scott Finzel was great! We liked them so much we’re just going to have them work on the car instead of towing it home told Indy!

Chloe, thank you for trusting us during an unexpected stop in Terre Haute and for leaving us a fantastic review. We’re glad we could get your 2018 Nissan Rogue diagnosed quickly and get the mass air flow sensor replaced to get you back on the road to St Louis! It means a lot that you chose to have us handle the repair instead of towing it back to Indy, and we truly appreciate that trust! If you ever need anything down the road, we’re just a call away!

- Finzel's Mastertech
5

I have never been as satisfied as I was with this business. While traveling I experienced a brake caliber issue which could have led to much more damage. I stopped and was greeted by Scott Finzel who immedialty got me on a lift and had someone repair my issue and I was back on the road. Thank you Finzel's Mastertech for being so helpful, considerate and kind.

Hi Peter, Thank you for all the kind words and the 5 star review!! We’re really glad we could help when your Super Duty had that brake caliper issue. Catching it in time definitely helped avoid bigger problems, and we were happy to get you back on the road quickly! It was a pleasure meeting you, and we appreciate your trust while you were traveling. If you’re ever in the area again and need anything, we’ve got you covered.

- Finzel's Mastertech
5

All of my work was done perfectly. I never have to worry about my vehicle when they do the repair work. The employees keep you up-to-date on everything thats been done to your car. I highly recommend them.

Kathleen, it truly means a lot when a customer feels peace of mind leaving their vehicle with us. We are so glad we could resolve the clunking noise on your 2008 Cadillac Escalade by replacing that engine mount! We were glad to knock out the maintenance at the same time, giving your ride a refresher with the new belt and sway bar links! Keeping you informed every step of the way is important to us, and we are happy to hear it made a difference. We are always here when you need us!

- Finzel's Mastertech
5

5

5

Have always received very good care

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