Mon - Fri: 7:30 AM - 5:30 PM

5

Good service

Jim, thank you for leaving us a 5-star rating! We're glad you had a positive service experience with our team. We were happy to perform the fluid maintenance and ensure your Subaru Outback is fully prepped and ready to handle the winter season safely. We appreciate you choosing our shop, see you next time!

- Finzel's Mastertech
5

I stopped in unannounced on Friday with a recurring problem on my Honda. They let me leave my car and fit me in the schedule for the following Monday. That Monday they found the problem and had the car ready by noon. I can remember the mechanic who worked on it, but he helped with the price and made it affordable for me. Thanks for helping me get to work!

Thank you for the fantastic review, Mike! We understand how frustrating a recurring problem on your Honda Accord can be, especially when it pops up unannounced. We were glad we could fit you into the schedule on short notice and appreciate your patience until Monday. Our team prides itself on getting to the root of the issue quickly. We are happy we were able to diagnose the problem and have your car ready by noon that same day! It's rewarding to hear that our awesome advisors were able to help with the pricing to make the fix affordable for you. Ultimately, our main goal is to ensure you can reliably get to work and keep your life moving forward!

- Finzel's Mastertech
5

5

5

My experience with Finzel’s Mastertech was outstanding. I initially visited for their standard $39.95 oil change special, but my vehicle requires full synthetic oil. The team demonstrated excellent professionalism by promptly calling me to explain the necessary service change and providing a transparent, highly reasonable quote for the full synthetic option. Their communication throughout the process was superb—timely and clear. This level of honesty and proactive service is truly commendable. Beyond the core maintenance, the thoughtful inclusion of their signature Labrador Retriever air freshener was a delightful and memorable personal touch. They have successfully earned my future business through their integrity and commitment to customer satisfaction. Highly recommended.

Phillip, this is truly an outstanding review—thank you! We’re thrilled to hear that your experience with Finzel’s Mastertech was so positive, and that we've earned your future business through integrity and clear communication. We always aim for complete transparency, so when we realized your vehicle required full synthetic oil instead of the standard special, our priority was immediately reaching out with a clear explanation and a reasonable quote. We're glad this proactive approach resonated with you. And of course, we are delighted you appreciated the little extra effort, it’s those small and memorable details that matter! We look forward to seeing you (and your vehicle) again soon!

- Finzel's Mastertech
5

Bernie and Scott were the two staff members that took care of us on replacing the timing chain in our Chevy Equinox. They did a great job and were very professional. They kept us updated on the progress of the work until it was done. They are very polite, caring and understanding what it's like to be without a vehicle for a few days. They got the work done very fast and got us back on the road. I highly recommend taking your vehicles to them if you won't quality work done.

Douglas, thank you for this incredibly detailed and generous review! We are so appreciative that you took the time to recognize Bernie and Scott for their professionalism and care during the major timing chain replacement on your Chevy Equinox. We know a repair of that size can be stressful, especially when it means being without the vehicle for a few days. It means the world to us that you felt our team was polite, caring, and understanding throughout the process. Keeping you and Kristi updated every step of the way was our priority, and we're thrilled we got the quality work done fast to get you both safely back on the road. We sincerely thank you for choosing our shop and for your high recommendation! We are always just a call away if you ever need anything else!

- Finzel's Mastertech
5

So easy, great job!!!

Marianne, thank you so much for the 5-star rating! We are thrilled to know your visit was a completely easy experience. High-quality service with zero hassle is our main priority! We're glad we could handle both the routine maintenance and the necessary suspension work on your Lincoln MKX efficiently, ensuring you received a great result. We appreciate you choosing our shop and look forward to seeing you next time

- Finzel's Mastertech
5

Friendly and informative staff who do not spring unexpected cost very up front and reliable work done

Inga, thank you so much for the fantastic feedback! Hearing that our staff was friendly and informative means a lot, especially since you were dealing with severe and unexpected transmission issues while traveling all the way from Texas to Canada! When problems like that happen far from home, the last thing you need are surprise costs. We pride ourselves on being up front and transparent with every repair. We were genuinely happy to quickly accommodate your needs and get you back on the road to finish your journey! Safe travels, and we wish you the best!

- Finzel's Mastertech
5

everyone there treats u good & always ready to help, thank u so much

Pete, thanks for the fantastic 5-star review! We're glad we could quickly get you sorted out. Having your EcoSport towed in for a no-start issue is definitely stressful, so we were happy to take care of that battery replacement right away and get you back on the road. We appreciate your kind words! Making sure everyone feels treated well and helped efficiently is always our top priority! See you next time!

- Finzel's Mastertech
5

Great Service! Was passing through town and had a small issue. They got us in and out in a very reasonable time and pricing was also fair. Highly recommend

Adam, we were happy to help when you were passing through town!! Dealing with an issue while traveling is never fun! We were glad to your Lincoln right in, take care of the issue quickly, and get you back on the road in a reasonable time at a fair price. We appreciate you choosing us for your urgent repair, and we wish you many more safe travels!

- Finzel's Mastertech
Finzel's Mastertech is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Finzel's Mastertech (812) 232-8633 if you have any issues in accessing any area of our website.