Mon - Fri: 7:30 AM - 5:30 PM

5

While traveling from MI to KY my alternator went out. I was stranded. Not being from the area, I called Finzel's. The tow truck driver was very nice. Service tech at the desk was super nice. They got me in (even though they were very busy) fixed my car and had me on my way in just a few hours. Thank you so much!

3

Finzel's did a great job with communicating with me and it was easy to set up an appointment with them. Although that was great, I did run into an issue. I took my car in to only get ONE specific thing done and they tried to get me to fix other things in my car was going to cost over $900. I received many phone calls throughout the day from them trying to fix other expensive things done to my car. I am a college students who does not know anything about cars, and I felt taken advantage of. Besides that they did fix my car and it is running great. If you decide to go here be very specific and demanding about what you want done to your car.

5

As always, great job! Thanks for fixing the issue, providing transportation to & from work & getting me back on the road.

5

Finzel's worked on my 2005 Chrysler Town & Country van having nearly 107000 miles.The engine was producing an intermittent high pitched whine. Steve, the owner, found the original alternator failing and it was replaced. The whine was improved but still occurred intermittently. Steve, continued to pursue the problem and found the original serpentine belt and tension pulley showing wear. After replacing the pulley and belt, the vehicle runs comparable to when I drove it out of the dealer showroom eleven years ago. I am confident that the vehicle has another 100,000 miles left in her. Thanks Steve for your persistence, promptness, and craftsmanship at a reasonable price. See you for the next oil change. Bob

5

Excellent. I feel trust when I deal with them.

5

Great service with clean waiting room and good coffee,newspaper ect.

5

Great dealer fast service wonderful knowledgeable staff.

5

Great service as usual!.

5

Oitstanding and personal service! Thank you!!

5

Great service. I liked that I was able to make an appointment online and then got an email notice when it was completed with details about the service.

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