I stopped by Finzel's to get an estimate on some break work and they offer a free inspection so I thought that was great. The inspection took about 2 hours which I had waited in their lobby for. Since they offer an inspection for free, I feel like this persuades you into getting the work done with them because your car is already there. They told me what work needed to be done (replacing all rotors and break pads) and said they could keep my car overnight and call me in the morning when it is ready to be picked up. I was able to pick it up early the next morning. When I started the car, the engine was sort of hesitant to fire, but it did. I didn't really think anything of it because I also had an oil change done. A few hours later, I went to run some errands and the car wouldn't start at all. I never had any problems like this before so I gave them a call. He said he could send a tow truck out and get it in the shop, but I would of course have to pay for the towing services. After another two hours sitting there, they finally told me what was wrong and that I needed to replace my battery, and since it is in located in a difficult area, it would cost a little more. I went through with it because I needed it done ASAP, and my car was already there. The break work was roughly $550 and new battery with labor was $300. I thought that was pricey especially for the battery. The customer service wasn't very great either. They had a lot of customers in and out very quickly.