I will forever be grateful to Finzels! We were traveling from out of town when our alternator went out, we still had a 14 hour drive ahead. We called every shop in town and Finzels was the only one willing to work us in. On top of that they were able to replace our alternator same day, making it so we could safely reach our destination. If we didn't live so far I'd always bring my car to them. The staff was kind, and they even lent us a car so we could get around while they worked on our car. Absolutely amazing customer service!