Mon - Fri: 7:30 AM - 5:30 PM

5

Seems to good to be true...But is 100% legit.

5

After my wife hit some road debris on I-70 heading home from Ohio to Oklahoma late one night resulting in some bumper damage, a busted radiator, and a night's stay in a Terre Haute hotel, we knew the next day would require a reputable shop with the capabilities to complete the job and get my wife and three kids back on the road. All I could do was turn to online reviews. Long Story short...the overall VERY POSITIVE reviews for Finzel's were spot on. After my wife drove the car to them, they gave her a ride back to the hotel. Within about 1 hour, they were able to email me the estimate with only the recommendation to fix the radiator (because they know that had to be fixed to make the trip to OK). Once I approved the work, they didn't waste any time getting the work done. When finished, they called my wife, picked her and OUR KIDS up, and got her on the road just before closing. Thanks Finzel's!

5

Pleased with the service and the courtesy shuttle.

Thank you Walter!

- Finzel's Mastertech
5

Only people I take my car to. I can trust them to be careful, spot and take care of any potential problems, and be totally honest. This is not always the case with mechanics.

5

Good service.

5

For years I have taken my Hondas to the dealer for repairs and routine service. Because of high costs and recent poor quality workmanship and attention to detail I have been looking for an alternative. In the last year I have taken my vehicles to the four most highly rated shops in Terre Haute including Finzel’s. In the case of two I had to return because of errors in workmanship, major in one case. Another provided excellent service and a thorough inspection of the entire vehicle but the price was close to dealer pricing. My 2000 Odyssey needed a timing belt and water pump replacement. I got estimates from the dealer, two of the above mentioned shops, and Finzel’s. The Finzel estimate was 18% less than the dealer and 10-15% less than the others. I had the repair done at Finzel’s and even after having to replace the serpentine and power steering drive belt as well as the timing belt and water pump the total charge was 10-16% less than the other estimates for the timing belt and water pump alone. In addition I was given a new customer 20% discount on labor which reduced the cost by an additional $105 (10%). They performed a very thorough inspection of all the systems of the vehicle and provided a digital report which included photographs. Several issues requiring attention were identified with photographs but there was no “hard sell” to have additional work done. The staff was very friendly and answered all my questions. Overall, it has been my best experience with an automobile repair service in 30 years. I recommend them highly.

5

For years I have taken my Hondas to the dealer for repairs and routine service. Because of high costs and recent poor quality workmanship and attention to detail I have been looking for an alternative. In the last year I have taken my vehicles to the four most highly rated shops in Terre Haute including Finzel’s. In the case of two I had to return because of errors in workmanship, major in one case. Another provided excellent service and a thorough inspection of the entire vehicle but the price was close to dealer pricing. My 2000 Odyssey needed a timing belt and water pump replacement. I got estimates from the dealer, two of the above mentioned shops, and Finzel’s. The Finzel estimate was 18% less than the dealer and 10-15% less than the others. I had the repair done at Finzel’s and even after having to replace the serpentine and power steering drive belt as well as the timing belt and water pump the total charge was 10-16% less than the other estimates for the timing belt and water pump alone. In addition I was given a new customer 20% discount on labor which reduced the cost by $105 (10%). They performed a very thorough inspection of all the systems of the vehicle and provided a digital report which included photographs. Several issues requiring attention were identified with photographs but there was no “hard sell” to have additional work done. The staff was very friendly and answered all my questions. Overall, it has been my best experience with an automobile repair service in 30 years. I recommend them highly.

5

Professional, timely, efficient, great communication, and knocked down the price when I raised a concern from my invoice. I will definitely continue to use Finzel's in the future!

5

Excellent service and courteous staff!

5

Many places don't know what a Holley 4-barrel carburetor looks like much less work on one. I took my 1968 Toyota Landcruiser with a 350 Chevy engine an a Holley 4-barrel carb in to get the carb tunes and it runs better that it ever has. Very happy with the expertise there. Jeff L

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