I own three vehicles and each of them have now been to Finzel's. I've been pleased and satisfied each time with the speed and quality of the repair. The last time brakes were serviced on this particular car at a different business, the car squealed whenever backing up. I took it back and they said it was the best they could do. It now is very quiet and smooth. I've now had several opportunities to review Finzel's and always find them to be professional, efficient and reasonable in providing service.