10/27/2020 -Always a five star experience! They work with you to get issues taken care of quickly. They take care of the issues you came for and let you know of things that they notice, while not trying to upsell products. The people are nice and professional, the mechanics are knowledgeable and efficient, the waiting area is clean, warm/cool and has coffee and the paper. I can't believe everyone is not coming here yet. But, please don't everyone go here, because I will never get in! :) Finzel's is the only shop I want to fix my vehicles! Had a 2002 Dodge Caravan that started smoking on it's way to work on Friday. Was towed to the shop. They looked at it, ordered parts and fixed it that day. Their work and communication were great. This space is not big enough for me to report all of the great interactions I have had with everyone in the shop. From Steve (the owner) to any of the mechanics and front desk people! Truly a class act! -3/1/2019 - More to add! Had my new Honda serviced today. Not only were they all great to work with in answering my questions and giving me the best deal, they saved me A LOT of money! If you have a Honda, check them out for the normal maintenance (i.e. B12 and on). They blow the other prices away!
We're happy to know that our service hit the mark for you, C Carpenter, as your satisfaction means a lot to our team! Thank you for your kind remarks and recognition, and know that you can stop by anytime.
- Finzel's Mastertech