My Jeep Grand Cherokee was in need of the auto version of ICU. Due its age, "98, and my not getting it in for service recently, the Jeep GC had multiple problems. Finzel's listened to what I thought was needed, then diagnosed all the service required and provided me a detailed list, coded by priority. They completed the essential repairs in a couple of days, much quicker than I expected for the number of issues that needed to be resolved. My Jeep is running better and quieter than it has for a long time, which I'm sure my neighbors are grateful for. I appreciate the professional approach & treatment I received as a customer.