As usual, the experience was wonderful. The appointment was just for routine maintenance, but I also asked to check the alignment since the car seemed to be pulling to the left a little bit. I got a call from the tech later who said that the alignment was spot on, but he would check further into the pull. I got a call in a while saying the left front tire had a separation, like I had hit a curb hard, and the steel cord was showing through on the inner side of the tire. They even sent me a picture of it. So glad they found it--This Friday I'm driving to Iowa to see family. A blown out tire would have really wrecked the weekend. Always been treated well at Finzel's. I trust their advice, and I've never been steered wrong or disappointed.