Finzel’s is without question the premier location in Terre Haute for service and repair. Through a professional relationship I’ve been able to work with this team of people very often. The quality and consistent service you can expect from them is undoubtedly above par. From the guys and gals doing an amazing job organizing the work to the technicians performing the service and repairs, it’s easy to see the all hands on deck attitude when you come in. It’s not uncommon to see the owner with his sleeves up and his head under your hood. They have all of the new technology to educate you on your needed service and beyond. You can even receive emails and text messaging regarding the status of your repair. Once you’re done that communication will continue to ensure you stay on top of your necessary maintenance. Never forget an oil change or tire rotation again! Big thanks to the team! Keep it up!
I appreciate your efforts. I have been a customer at Finzel's Mastertech for over 10 years and have been extremely pleased with the quality of service as well as the customer service provided over the years. Steve and his team have serviced my last 3 vehicles and I always leave confident that my vehicle has been inspected and is in good working order before I leave. This is especially important to someone like me who is single and travels a great deal!
Thankful for the honest feedback and amazing service. Love the continuous communication and the fact that the work was done early and the appropriate cost was accurate. Fantastic seevser!
Quality Care. I will absolutely not go anywhere else to have my vehicle serviced.. period !!
Great communication. Very good
Efficient, professional, and friendly. The text service/phone calls keeps you informed of what is going on and progress. Staff was very friendly, helpful and knowledgeable. Highly recommend!
Very satisifed. I would tell them that your service is excellent as well as the quality of your work. Your always try to give your customers a fair price and provide rides back to work or home while your car is being repaired. You also inform your customers about pending issues and show them pictures of needed recommended repairs.
Exceeded our expectation. Exceeded our expectation
Top notch. Very fair and very knowledgeable. They make the extra effort.
Absolutely wonderful. Finzel’s was efficient and very knowledgeable/professional. The waiting room area is clean and comfortable. Everyone was courteous and pleasant—a very positive...5-star experience