Mon - Fri: 7:30 AM - 5:30 PM

5

Great people, great facility, efficient, thorough. An excellent experience. I’ll be back.

5

Very professional. Kept me informed of findings and cost.

5

Can't recommend this place enough. Needed to get my SmartCar fixed, and when I took it to Firestone they said "Yeah, we'll get the part!" And then 2 hours later called me and backpedalled saying I need to take it to a Mercedes repair facility. Finzel's was able to get me in ASAP and they got the part so quickly, had the car fixed within hours. They also were willing to work with my warranty provider despite bit being in-network. Everything was super smooth! Every employee that I spoke with was exceptionally nice and clear in their explanations. As a woman, I can count on two hands the amount of times I've been talked down to when dealing with car repair garages, but I didn't experience that at all here. Definitely will be returning the next time something goes wrong. Thanks guys! 😊

5

This started at Walmart in Sept '22. Walmart screwed up my oil change and damaged my oil pan. Finzel's did a temporary fix and looked all over the country for an oil pan for my Fiat 500. These guys STUCK WITH ME for 9 months and NEVER gave up looking for my pan/part I needed!! Finzel's service is A1, 5 star service!! I trust their work with my vehicles any/EVERY time! THANKS fellas!!

4

Good diagnostic, but a high price , if I want service, the dealership, in Indy, is lower cost, and is the proper service for my foreign auto vehicle

5

5 stars that matter when it comes to automotive care.

5

I wasted two weeks to the day with other shops who couldn't figure out the issue, and relied solely on computer codes. Because my car wasn't throwing any codes they gave up, and several others I called wouldn't even try without being able to hook up their computer. In a single day my car was diagnosed and fixed, back up and running. In a single day, your technicians did what no other shop could do in fourteen times the amount of time. Thank you!

5

Timely,competitive pricing, Great customer servive. Extremely knowledgeable

5

Came in with a metal on metal break issue. They did a full break inspection, fixed what needed fixed, topped off fuilds, changeg my key fob battery, and did a oil change. My breaks are now better now then when I got the car and the feedback of "amazing service" is a complete understatement. Very friendly front desk service and very welcoming. Informed us of membership offer. Highly considering it and any questions I had pretaining to my service and the membership offer was all answered professionally. Staff is very knowledgeable on their services and what they do. They definitely earned a returning customer out of me. Thank you guys for such a stress free, friendly, and professional experience.

5

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