I received a text reminder which was very helpful. Dropping off my vehicle was easy and quick. Everyone was friendly. They took me to work and picked me back up. I appreciate the great customer service!
Jake was so helpful with our situation. Everything went smoothly. They arranged a tow for our vehicle. The tow truck driver was very informative and told us some things about the truck that we were unaware of. All around good service as usual from Finzel’s. Wouldn’t expect anything less!!
Excellent. You know the cost before the service, staff is super friendly and have your best interest in mind. My favorite is inspection. It provides details and pictures of your vehicle’s health and gives information on needs to be addressed in the future. I never feel like I’m being sold on something I cannot afford at the moment but always given accurate diagnostics and quotes for future services. Cannot say enough positive things about this place. I will not go any where else.
They seem to do fine work, but, the prices are a bit ridiculous. Seriously? $160 to do a "drive test" and to remove four tires to examine the brakes (this is just a small portion)? Y'alls labor charges are insane.
We Thank everyone at Finzels for the loaner car. Everyone was very helpful while our car was in the shop. Everyone was professional and understanding.
Very professional. We will recommend Finzel's Mastertech to friends and family
I had a service engine soon light on my 2003 BMW Z4 and they were able to diagnose the problem and order the part from BMW and fix the problem. Very happy with the service.
It was an awesome experience. They were able to get me in quickly and get a job done that was supposed to take two days only took one. They are a great business to work with! Thank you guys!!
I have never had a problem here, and I dont get the impression that they ever try to sell me anything I dont need. Very courteous,professional and knowledgeable .